Knowledge Management

Knowledge Management

Directions: Employee retention is a struggle for many organizations. One specific issue is that the so-called ‘baby boomers” have begun to retire in mass. This can create a knowledge management challenge to an organization. Read “Knowledge management among the older worker” on pages 601-610 in your text.

Apply this information to an organization of your choice and summarize what knowledge management concerns may arise in your organization.

Include the Critical Success Factors of knowledge management and characteristics of the senior employee.

What implications do you foresee for the human resources manager?

What other suggestions do you have that may assist your organization through this “mass” employee separation process.


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